Why Operators Choose spotOS Over StorEDGE, Rig Hut & Legacy Software

We didn't pay for these testimonials. We didn't cherry-pick the best quotes. These are real operators explaining why they switched from competitors to spotOS—and why they're staying.

Reason #1: Built by Operators, For Operators

"Other software companies are building for everyone. spotOS was built by people who actually own and operate facilities." - Marcus Rodriguez, Operations Manager, TransLog Truck Yards

Here's the difference: Most property management software companies have never run a parking lot, truck yard, or storage facility. They're tech companies building software based on what they think you need.

spotOS founders own and operate their own truck parking facilities. Every feature in spotOS exists because we needed it ourselves. When we ship a feature, it's because we tested it in our own operations first.

Reason #2: Multi-Property Support (Not Just Truck Parking)

"Rig Hut only does truck parking. We have truck yards, RV storage, and self-storage units. We needed one platform for everything." - David Chen, CEO, Metro Storage Group (8 locations)

Most competitors specialize in one property type:

• ❌ Rig Hut: Truck parking only
• ❌ StorEDGE / SiteLink: Indoor self-storage only
• ❌ Cubby: Self-storage only

If you operate multiple property types, you need multiple software subscriptions, multiple logins, separate training for staff, and no unified view of your business.

Reason #3: Customer-Controlled Referral Marketing (Unique to spotOS)

"No other software has this. Our customers create their own referral links and earn money on bookings. We've gotten 40+ new customers in 3 months without spending a dollar on ads." - Sarah Mitchell, Owner, Downtown Parking Solutions

This is spotOS's killer feature that no competitor has:

Your customers create their own discount links (5-10% off), share them with friends/colleagues, and earn money on every booking. They control the split. You get new customers. Everyone wins.

Reason #4: Real QR Code Access (Not Bolted-On)

"We tried adapting our old software to work with QR codes. It was a mess of third-party integrations. spotOS has it built in—it just works." - Amanda Williams, Facility Manager, Peak Equipment Storage

Most legacy software (StorEDGE, SiteLink) was built in the era of key cards and gate codes. They've tried to add QR code access, but it feels like duct tape:

• Separate vendor for QR scanning
• Manual sync between systems
• Extra monthly fees
• Support nightmare when it breaks

spotOS was built with QR code access as a core feature. Customers scan a QR code from their phone, gate opens automatically, access logged instantly. No third-party tools. No extra fees.

Reason #5: Real-Time Camera Monitoring (Built-In, Not Add-On)

"With SiteLink, cameras were in a completely separate system. Different login, different vendor. spotOS has cameras right in the dashboard." - Michael Hassan, CFO, SecureSpace Facilities

Security cameras are critical for outdoor facilities. But most software treats cameras as an afterthought:

• StorEDGE/SiteLink: No camera integration—you use a separate vendor's software
• Rig Hut: Camera integration unclear or limited
• Cubby: Requires third-party camera systems

spotOS integrates directly with major camera brands (Hikvision, Dahua, Hanwha, Milesight, Eagle Eye). View all your cameras from the spotOS dashboard. Create clips. Share with authorities. No separate login required.

Reason #6: No Commission / No Revenue Sharing

"Truck Bays takes a commission on every booking. spotOS doesn't. I keep 100% of my revenue." - Robert Hayes, Owner, Hayes Boat & RV Storage

Some platforms (like Truck Bays and other marketplaces) operate on a commission model. They take 10-20% of every booking. Over time, that adds up to thousands (or tens of thousands) of dollars.

spotOS is a software platform, not a marketplace. You pay a flat monthly subscription. You keep 100% of your revenue. Your customers are YOUR customers, not shared with a marketplace.

Reason #7: Modern Cloud Platform (Not Legacy On-Premise)

"Our old software required a Windows server in our office. If the server died, we were offline. spotOS is cloud-based—access from anywhere, always up." - Lisa Morgan, Director of Operations, Gateway Truck Plaza

Many legacy systems (especially older self-storage software) still run on local servers:

• Requires on-premise hardware
• Manual backups (pray they work when you need them)
• Access only from office computers
• Expensive IT maintenance
• No automatic updates

spotOS is 100% cloud-based. Access from any device, anywhere. Automatic backups. Updates happen seamlessly. No IT staff required. Works on your phone, tablet, or laptop.

Reason #8: Better Mobile Apps (Native iOS & Android)

"The mobile app is incredible. I can open gates, check cameras, and process payments from my phone. It's like having my office in my pocket." - Amanda Williams, Facility Manager

Most competitors have either:

• No mobile app (desktop-only)
• Mobile-responsive web app (slow, clunky)
• Limited mobile app (can't do everything)

spotOS has native iOS and Android apps with full functionality:

• View live camera feeds
• Open/close gates remotely
• Process payments & refunds
• Check real-time occupancy
• View access logs
• Send SMS/email to customers
• Manage reservations
• Works offline (syncs when reconnected)

Reason #9: Superior Support (From People Who Run Facilities)

"spotOS support is phenomenal. They helped us migrate 2,000 customer records and trained our entire team in one afternoon." - Lisa Morgan, Director of Operations

Support quality varies wildly among competitors:

• Legacy software: Ticket-based support, slow response times, offshore teams who don't understand your business
• Newer platforms: Email-only support, documentation buried in help centers
• Marketplace platforms: Focus on drivers, not operators

spotOS support is different: You're talking to people who own and operate facilities. We've dealt with the same problems you're facing. We speak your language.

Reason #10: Transparent Pricing (No Hidden Fees)

"Our old software had 'per-user' fees, 'per-location' fees, SMS fees, payment processing markups. The bill kept growing. spotOS pricing is straightforward." - James Cooper, VP Operations, Westside Parking Networks

Many competitors have complex pricing:

• Per-user fees ($50-100/user/month)
• Per-location fees ($200+/location/month)
• SMS/email fees ($0.05-0.10 per message)
• Payment processing markups (3-5% on top of Stripe fees)
• Integration fees
• Setup fees

spotOS pricing is simple: One monthly or annual subscription. No per-user fees. No per-location fees. No hidden charges. You know exactly what you'll pay every month.

Real Results From Real Operators

Let's look at actual numbers from operators who switched:

The Bottom Line: Why spotOS Wins

Here's the honest comparison:

spotOS wins on features, flexibility, and value. It's not even close.

Who Should Choose spotOS?

spotOS is perfect for:

• Multi-property operators who need one platform for truck yards, RV storage, self-storage, and more
• Operators tired of legacy software with clunky interfaces, limited mobile access, and poor support
• Growth-focused operators who want modern marketing tools (like customer referrals)
• Operators switching from competitors (StorEDGE, SiteLink, Cubby, Rig Hut) for better features and value
• New operators who want to start with modern software (not outdated systems)

Ready to Make the Switch?

We make switching painless:

1. Schedule a demo - See spotOS in action (15-20 minutes)
2. We migrate your data - Customer records, payment history, reservations—we handle it
3. We train your team - Remote or on-site training (usually takes 1-2 hours)
4. Go live - Switch over during a slow period, we'll monitor everything
5. Ongoing support - We're here whenever you need us

Most customers are fully operational on spotOS within 1-2 weeks. Zero downtime. Zero lost data.

Frequently Asked Questions