Aria: AI customer assistance
Answer calls, texts, chats, and an integrated callbox, help customers book reservations, send payment reminders and access instructions, and escalate urgent issues to your team.
Explore the detailsThe spotOS platform
Everything you need.
To operate smarter.
AI customer assistance and operational intelligence, reservations, billing, gate access, cameras, communications, and accounting for parking and storage operators.
Built by operators. Proven in their own properties.
01 / A closer look
What spotOS does
spotOS is AI-powered management software for truck parking, parking lots, RV and boat storage, and self storage. It connects reservations, customer-selected spaces on visual CAD site layouts, recurring billing, payments, automated gate access, camera monitoring, communications, QuickBooks accounting, and multi-facility reporting. Aria assists customers by phone, text, chat, and an integrated callbox. Emma helps operators monitor occupancy, revenue, unpaid accounts, and operational issues. Operators configure automation and retain control.
Emma: operational intelligence
Monitor occupancy and revenue, surface unpaid accounts and unusual access patterns, and identify operational issues that need your attention.
Explore the detailsReservations, billing, and payments
Let customers choose available spaces on visual CAD site layouts and book online. Collect payments, automate recurring billing, and send invoices, receipts, and payment reminders.
Explore the detailsGate access and camera monitoring
Connect reservations and payment status to gate access. Works with any automated gate, with QR, text, mobile, PIN, and license plate access options. An Aria-integrated callbox assists visitors. View connected cameras and access logs.
Explore the detailsMultiple facilities, one dashboard
Track spaces, occupancy, revenue, customer records, and facility activity across locations, with mobile tools for operators and customers.
Explore the detailsCustomer communications and accounting
Manage SMS, email, and push notifications alongside customer records. Connect invoices, payments, and refunds to QuickBooks accounting.
Explore the details02 / A closer look
Operations & Access Control
QR Code Access
Contactless entry with dynamic QR codes. Generate secure, time-limited access codes for customers and manage permissions remotely with instant gate activation.
Automated Gate Control
Touch-free access, zero friction. Gates open automatically with QR codes, license plate recognition, mobile app, or unique PIN codes on keypads—no clickers, no cards. Support for up to 1 million unique PINs per facility means every customer gets their own code. No more shared PINs or manual keypad programming. Works with any gate system. Remote control from anywhere, custom schedules, and complete access logs. One reservation, instant gate access.
Online Reservations
Customer self-service booking portal with real-time availability, instant confirmations, and flexible pricing. Manage daily, weekly, monthly, and long-term reservations seamlessly.
Multi-Location Management
Manage multiple facilities from a single dashboard. Centralized reporting, consistent branding, and unified customer experience across all your locations.
03 / A closer look
Financial & Payments
Payment Processing
Accept all payment methods - credit cards, ACH, Apple Pay, and Google Pay. Automated recurring billing, invoice generation, and payment reminders with zero manual intervention.
Dynamic Pricing
Smart pricing engine with seasonal rates, demand-based adjustments, promotional codes, and bulk discounts. Maximize revenue while staying competitive in your market.
Analytics & Reporting
Comprehensive business intelligence with revenue tracking, occupancy trends, customer insights, and forecasting. Export reports for accounting and strategic planning.
Real-time QuickBooks Integration
Your accounting, automated. Sync invoices, payments, refunds, credit memos, and expenses directly to QuickBooks in real-time. Support for multiple locations and bank accounts means your books stay organized, accurate, and audit-ready—with zero manual data entry.
04 / A closer look
Customer Experience
Customer Management
Complete CRM with customer profiles, payment history, vehicle tracking, communication logs, and automated notifications. Build lasting relationships with your customers.
Mobile App Access
Native iOS and Android apps for customers to reserve spaces, make payments, open gates, and manage their account. White-label options available for your brand.
Unified Communication Hub
One dedicated phone number per site. Reach all your customers from a single dashboard—bulk SMS, bulk email, and push notifications. AI-powered translations support multiple languages automatically. No more juggling multiple platforms or language barriers. Send promotions, reminders, and updates to hundreds of customers in seconds.
05 / A closer look
Monitoring & Security
Real-Time Dashboard
Monitor occupancy, revenue, and operations from a unified command center. Track every space across all your facilities in real-time with customizable widgets and alerts.
Security & Surveillance
Works with any IP-based camera system—wired, solar-powered, or cellular with integrated SIM cards for cloud access. Live feeds, remote playback, motion detection, and 24/7 monitoring all in one dashboard. Create video clips and share them instantly with authorities or customers. Complete audit trails of every access event for compliance and security. Deploy cameras anywhere, even without power or WiFi.
Your next chapter
A new perspective on your property.
Explore spotOS with a walkthrough built around your facility and the way you work.