Customer Referrals: How the 25% Program Works
A practical guide to spotOS referral links, first-booking eligibility, reward calculations, and operator economics.
25% for the driver. 25% for the referrer.
At participating sites, the first qualifying reservation gives the driver a 25% discount and the referrer a 25% reward, calculated from the original parking subtotal, excluding taxes, deposits, and other fees.
First reservation. First month.
Eligibility is once per customer, per participating site. For monthly parking, only the first month qualifies. Renewals, extensions, plan switches, and repeat stays do not earn another reward at that site. A different participating site can qualify independently.
Clear economics for operators.
The qualifying booking divides the original parking subtotal into four equal parts: 25% driver discount, 25% referrer reward, 25% owner share, and 25% BTP share. For a $100 qualifying subtotal, each portion is $25.
What happens on repeat stays?
Repeat marketplace bookings use a 75% owner / 25% BTP split. Existing spotOS or white-label repeat bookings use 100% owner / 0% BTP. Owner-direct bookings have no BTP commission. Payment processing and software fees are separate.
Track referrals and payouts.
Referrers share their personal link and track clicks, qualifying bookings, earnings, and payout status. Rewards and payout timing depend on eligibility and processing; payouts are not promised to be instant.